FAQs

How do I find my ring size?

Please reach out to us via the chat message and we will guide you through finding your ring size or see our "Ring Size Guide" to see the internationally recognised table.
Why are your items not available now?

Most of our items are made to order, meaning that once your payment is complete, we purchase the materials, gemstones and make each piece for you. For pieces such as diamonds and metals, we find the best price at the time for your order. This allows us to offer you the most competitive prices as the cost of diamonds and metal fluctuate significantly. We do have a small offering of pieces we have ready in stock which you can purchase and they will be shipped out within 2 business days.
What are the shipping times?

Each item has different shipping dispatch times depending on which category they are in. It ranges from "ready to ship" up to 12 weeks depending on how bespoke your order is. We aim to communicate as best as possible for your items shipping time. Please see the category details for more information

Finding your ring size

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If you don't know your ring size and need help, please either send us a chat message or contact us and we can guide you to best find your correct ring size.

We have a conversion chart we can translate your ring size from:

Internal diameter, internal circumference, USA, EU, FR, Japan, and British sizing charts